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We value transparency, efficiency, and customer satisfaction above all else when it comes to custom home builds and remodeling. Our Frequently Asked Questions (FAQs) page is a testament to that commitment, with meticulously curated answers to the most common inquiries about our services. If your question isn’t addressed here, please feel free to reach out to our team.


What sets us apart at B.E. Schaefer Custom Homes is our concierge-style approach – you bring your vision to us, and we manage the rest, ensuring a seamless and stress-free process. We serve as your primary point of contact, accountable for resolving any challenges and credited with the successes. Our goal is to simplify your home building journey while maintaining our unwavering commitment to quality and excellence.

We have been a significant figure in the construction and real estate industry for many years. Brent established B.E. Schaefer Custom Homes with a vision to bring unmatched expertise in luxury home building and remodeling to the San Antonio, Texas area. Under his leadership, B.E. Schaefer Custom Homes has flourished, successfully completing a wide range of projects from bespoke luxury homes to comprehensive remodels and additions. Our portfolio includes a diverse array of clients, encompassing everything from individually tailored spec homes to expansive development projects. The quality and distinction of our work have not only satisfied our discerning clientele but have also garnered accolades and awards, solidifying B.E. Schaefer Custom Homes as a benchmark for excellence in luxury home building.

Absolutely. You can find our customer feedback on our Testimonials page. Once we’ve established a working relationship and completed projects together, we can provide detailed testimonials from specific clients.

The design and construction process begins with the pre-construction phase. We strive to get involved early, serving as a consultant for the client. The entire process is highly collaborative from the outset, with the ultimate goal of ensuring 100% customer satisfaction. You can learn about our architect partners here.

You can most likely anticipate a timeline of approximately 12 to 18 months. However, this can vary depending on the complexity and size of your project. It will not be less than one year.

We ensure that at least 50% of our demolition waste is recycled. Our projects are long-standing and sustainable, utilizing materials such as concrete fiberboard and hardy plank, along with foam insulation for energy efficiency. We employ numerous energy-efficient building techniques and products, ensuring their durability. Depending on a client’s preferences, we can significantly enhance these sustainability measures, incorporating elements such as rainwater harvesting systems and solar panels.

Our estimate and bidding process is meticulously detailed, open, and transparent. Should costs increase, we prefer to say it’s due to our clients’ enthusiasm for our work and want to do more. However, rest assured, you will be thoroughly informed through the use of change orders and clear communication. All our projects are undertaken on a fixed cost basis. The only exceptions to price alterations would be due to additions to the project scope or unforeseen circumstances.

B.E. Schaefer Custom Homes provides a comprehensive one-year warranty that covers all aspects of the build, as well as a two-year warranty on electrical, plumbing, and HVAC systems. Upon a client’s request, we can also facilitate a third-party warranty that guarantees the structure for 10 years. Learn more about our warranty here.

We maintain communication and project updates through our project management software, supplemented by regular, detailed discussions with our team. This is further enhanced by frequent site visits with clients.

We begin by understanding your expectations, budget, timeline, and design inspirations. From there, we determine the most suitable approach for your project. Detailed design plans, renderings, and layouts are created next, which determine pricing. Our goal is to minimize assumptions and ensure clarity throughout the process.

The choice of materials depends on the specific project, and we work with a wide array of suppliers. We tend to recommend materials that we trust and can guarantee under warranty. However, if you’re interested in more exotic materials, we have the capability to source any material from around the globe.

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